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Content posted in May 2022

Harvard Busines Report: Rewiring Telecoms for Future Success Means Shifting to a Customer Focus

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5/10/2022
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Customer expectations are changing fast and CSPs need to catch up. Thankfully, CSPs can transform their customer experience by focusing on three guiding directives: integrate, analyze, and act. In this white paper, learn how CSPs can transform their customer experience by focusing on three guiding directives: integrate, analyze, and act.

Transform to Grow: Redefining a Digital B2B Experience

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5/10/2022
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Today, communications service providers (CSPs) are working on rapidly accelerating plans to transform their customer experience through digital-first operating models. After all, B2B customers today expect personalized, intelligent, and seamless engagement at any and every point in their journey.

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