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Reset expectations: The impact of 5G on the enterprise

by Blogs & Opinions
Article Image Beyond the consumer, the innovation 5G enables will transform industries like education and healthcare, job and skills training, civic engagement and even public services.

From better connectivity to greater flexibility in an increasingly hybrid, mixed reality world, 5G will open new doors for the professional world. Let's dig deeper and explore how 5G will enable an ultra-smart, secure and collaborative workplace.

Experience better, more seamless collaboration

The shift to remote work underscored how frustrating a frozen screen or a dropped connection can be, especially as videoconferencing has taken center stage over the past eight months. In fact, a recent research experiment conducted by Dell Technologies found that using slow and glitchy technology resulted in participants being 29% more stressed than if they had to sing in public.

5G delivers improved collaboration experiences for the virtual work environment. High broadband speeds, near zero latency, and high device density of 5G will enhance employee productivity and satisfaction because the features virtually eliminate the frustration that comes with unreliable connectivity.

In meetings, 5G will deliver a personal experience. Faster internet speeds delivered through 5G-enabled devices will keep conversations fluid and clear. Gone are the days when employees awkwardly talk over one another because of a lag in connection. It also offers faster download times and a more responsive connection, which will make completing daily tasks easier, no matter the role or industry. In fact, with minimal downtime spent on troubleshooting technology, 5G enables employees to focus on creating and connecting with their colleagues and customers.

Keep devices and data secure from anywhere

The rapid shift to work from home threw a monkey wrench into security protocols. An organization's infrastructure and security are at risk when a large volume of employees are working from unsecured, home Wi-Fi networks, many of which still use the default passwords their wireless carriers provided. As travel and city lockdown restrictions lift, more employees are working from coffee shops, co-working offices or rental spaces and connecting to public Wi-Fi, which can be susceptible to cyberattacks.

With the full potential of 5G realized through software-defined, open and automated technologies, IT departments will have better control over the security of their environments. And, 5G provides the ability to encrypt more data, which limits the amount of unprotected information in a company's IT environment.

Not only does 5G give employers and IT departments the improved ease of protecting their data and devices, but it gives employees the ability to work from anywhere, more securely.

Working where you want, when you want

For many, work no longer includes a daily commute or a desk at an office building, and it may not for quite some time. With the flexibility to work from anywhere, employees can start and end their day as they choose from any location they choose. Rather than having to hardwire into a network, remote workers can operate from anywhere through a 5G network's seamless wireless connection on-the-go. A 5G environment is also better equipped to accommodate a workforce spread over different geographies since it can support 100 times as many users and devices as its 4G predecessor, all without sacrificing connection.

We're also seeing an increase in digital nomads – professionals who leave big cities to travel and work remotely, away from their permanent homes. According to a survey conducted by SNWS, 44% of American drivers took more road trips last summer compared to previous years, which means more people are working on the go while visiting family and exploring. Today's digital nomad is transforming from a flight catcher to a road tripper, and the rise of 5G will only enable that trend.

Looking ahead

Today's office is no longer characterized by rows of desks or break rooms. With the maturation of 5G, we'll see remote work and the employee experience continue to evolve. We may even get to a point where the 9-to-5, five-day work week no longer exists for some companies.

So, how can companies embrace the power of 5G? The answer starts with planning and investment. Companies are using this time to rethink their digital properties to become more resilient against future disruptions, and this is the time to revise their IT strategy – a strategy that must include 5G – both in terms of the network and 5G-enabled devices. The most agile and forward-thinking organizations will recognize and reap 5G's benefits long before the rest of the herd follows.

— Meghana Patwardhan, VP of Commercial Mobility, Dell Technologies

Photo by Brandy Kennedy on Unsplash

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